Metered Measures
Privacy Policy
(United States)
Last Updated: [2025]
1. Introduction
This Privacy Notice describes how [Metered Measures] (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects information obtained through our metered measurement services, website, systems, and customer engagements within the United States.
We recognize that some data we handle—such as site plans, electrical layouts, and inverter schematics—may be sensitive or confidential and treat such data with heightened care.
2. Scope
This notice applies to:
Website visitors
Business customers and their representatives
Technical documentation and site data provided by customers
Metered measurement systems and related support services
3. Information We Collect
3.1 Personal Information
We may collect:
Name, job title, company name
Business email address and phone number
Account credentials and customer identifiers
Communications and support correspondence
3.2 Technical and Operational Data
We may process:
Meter readings and consumption data
Device identifiers and timestamps
IP address and system access logs
3.3 Sensitive Customer-Provided Materials
In the course of providing services, we may receive or process:
Customer site plans
Electrical diagrams
Inverter and system schematics
Infrastructure layouts and technical documentation
This information is treated as confidential business information, not sold, and not used beyond service delivery.
4. How We Use Information
We use collected information to:
Provide, operate, and support metered measurement services
Analyze system performance and usage
Deliver reports, diagnostics, and billing
Maintain system security and prevent unauthorized access
Comply with legal, contractual, and regulatory obligations
5. Legal Basis for Processing
Under U.S. law, we process information based on:
Performance of contractual obligations
Legitimate business purposes
Compliance with applicable laws
Consent, where required
6. Disclosure of Information
We do not sell personal information.
We may disclose information only to:
Trusted service providers (hosting, analytics, billing)
Contractors under confidentiality obligations
Government or regulatory authorities when legally required
7. Data Retention
We retain information only for as long as necessary to:
Fulfill service obligations
Meet legal or regulatory requirements
Resolve disputes or enforce agreements
Sensitive technical documentation is retained only for the duration required by the service agreement, unless otherwise agreed in writing.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
Access controls
Encryption where appropriate
Secure storage and transmission protocols
Despite safeguards, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights (U.S. Residents)
Depending on your state of residence, you may have the right to:
Request access to personal information
Request correction or deletion
Opt out of certain data processing
California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).
Requests can be submitted to: [ChimereJ@MeteredMeasures.com]